Refund policy

7-Day Return Policy

At layloo.pk , we offer a 7-day return policy. You have 7 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

• Be in the same condition that you received it.
• Be unworn or unused.
• Have all tags attached.
• Be in its original packaging.
• Include the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at +92 322 2767931. If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Non-Returnable Items

Please note that we do not accept returns on sale items or gift cards.

Contact Information

For any questions regarding returns, you can always contact us at +92 322 2767931.

Damages and Issues

Upon receiving your order, please inspect it and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it as soon as possible.

Exchanges

The quickest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Thank you for shopping with layloo.pk !